FAQs / Help
Yes, we welcome dogs onboard. Just the lower deck only on the ilfraombe princess.
We start our trips in the week leading up to the Easter holiday. We then try to run at least one seals cruise and one Exmoor Cliff cruise per day through to the end of the children's autumn half term holiday - normally the end of October. If we don't run on a particular day it is because the weather is not suitable for our passengers. Whilst some of our passengers clearly relish the prospect of cruises in mixed weather there are others who will be unwell and we have no wish to ruin their holidays! The Bristol Channel is subject to fairly frequent changes of weather and therefore although we may not be able to get out one day, usually within a couple of days we are able to sail again. We have a large sea boat and this assists us in running regular trips
There are several car parks in the vicinity of Ilfracombe harbour. Immediately adjacent to the harbour is the pier car park and normally parking is available there each day. In some occasions in July and August the car park will be full. Further car parking is available opposite the harbour in the Cove car park. Further up the Cove there is long term parking if you wish to visit Ilfracombe for the day.
We enjoy having children on our cruises and many have taken the wheel of the vessel for short periods subject to conditions being safe.
Children are classed as 15 and under
You can telephone 01271 879727 or book online. If we have any concerns about the weather we will telephone you as far in advance as we can to inform you of any changes to the schedule.
If a cruise is cancelled due to unfaverable sea conditions we will offer a full refund if you cannot make an alternative cruise.
If you have booked we would ask that you turn up about half and hour before the vessel is due to sail. This is to allow us to confirm your booking, issue boarding passes and direct you to the appropriate landing within the harbour.
We start boarding 15minutes before departure and have to leave on time. Sadly if you miss your trip we cannot offer a refund.
Without a doubt, school holidays are our busiest time but we are more than happy to take telephone bookings in advance to ensure that you have your place. Outside of these months there is not usually any difficulty in obtaining places on our vessel.
There are toilets on board which we strive to keep meticulously clean. We have sheltered accommodation as well as accommodation on the fly bridge and open seating at the rear of the vessel. You are free to move around on those trips and can usually comfortably do so due to the size of the vessel.
We believe that our trips represent a stimulating and an exciting event in the lives of the children who come out with us. We will be happy to discuss your requirements over the telephone on 07837569667